How quickly do you respond to calls in Clarendon Hills?+
For active leaks or storm damage, we prioritize Clarendon Hills calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Clarendon Hills.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active IL contractor license and full insurance coverage, and we'll provide proof of both on request — most Clarendon Hills customers ask, and we expect that.
What emergency roofing services are available in Clarendon Hills?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Clarendon Hills customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What roofing materials do you install?+
Our Clarendon Hills crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Roofing job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
We do these regularly for Clarendon Hills homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Do you serve areas outside Clarendon Hills too?+
Beyond Clarendon Hills, our crews regularly service the surrounding Clarendon Hills, IL area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
